Sun City Hotel and Casino

房間寬敞舒適，外部環境優雅，樓下就是**，還有中餐廳，設施比較老舊，也沒有中式插座，手機充電不方便。

Conditions of family superior luxury rooms, were disappointing. All rooms are becoming waterlogged with the rain. Our room smelled of damp and we could not even continue or stay in the room as it smelt like a dirty mop. We requested for room to be changed, as it was unbearable.

My hotel room was old and disgusting. My shower had mould and I just wanted to leave. The Cherry restaurant customer service is disgraceful. Staff are rude and unwelcoming. Sun City as a whole needs a revamp. It is old and skank. Staff need customer service training. The Shun De restaurant was expensive but disappointing. I am a vegetarian. I ordered a vegetarian dish and found a prawn leg in my meal.... let's hope it was a prawn leg and not something else disgusting. Breakfast, tables are dirty, cutlery is dirty. My 72 year old mother was locked out of her room from 10am when we left for breakfast until 7pm as no one knew how to fix her door lock. The key card mechanism was malfunctioning. No apology that my mother had no access to her things for so many hours. Sun City service and facilities are not worth my or your money!

"The room was clean and comfortable, and breakfast was enjoyable. However, the pool area was disappointing—there was a lot of litter from the previous day, and no one seemed to be cleaning it up. The real letdown, though, was the condition of the Valley of the Waves. The wave pool water was shockingly dirty, with visible oil slicks on the surface, and all the other water activities were similarly unmaintained. On a brighter note, the Chimp and Zee experience was absolutely fantastic and truly made up for the otherwise poor upkeep of the Valley of the Waves. I highly recommend it!"

Literally can not believe the reviews on here which made me anxious, I have got here and the place is unreal immaculate the staff are lovely just been to legends restaurant 2, steaks and a bottle of wine for 34 pound!!! Xxx it’s got a really nice vibe my room is spotless excited for the next few days x

Disappointing service and standards. The standard at sun city dropped significantly for the price you pay. Compared to the old Sun city the money you paid was worth every cent. We stayed at the cabana. The room was not ready at 2pm check in time. So we were given another room. The tv was not working The toilet door has a loud squeek when you open and close. The toilet and shower were not properly cleaned meaning that the grout on the floor tiles was dirty and the shower has mold in the grout. Before I booked in at suncity I stay at magaliespark and from there drove straight to suncity so seeing the cleanliness of the suncity bathroom just put me off as magaliespark was absolutely clean. The breakfast that is served at sun city is so low budget compared to how it was previously. It's just not worth paying that money for a stay.